Moose Hotel And Suites, Banff - Reviews, Rooms Options & Prices 2026

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Moose Hotel And Suites Banff Exterior photo

Moose Hotel And Suites Banff Business photo

Moose Hotel And Suites Banff Interior photo

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Key details

About the Resort

345 Banff Avenue, Banff, Canada, T1L1H8

Steps from Banff Avenue

Great

8.9

9.4

/10

4.6

4.5

Loved by Moose Hotel And Suites guests

Rooftop hot tubs
Helpful staff
Great location
Spacious rooms
Delicious breakfast
Free bus passes

"A highlight for our family was definitely the top floor indoor pool and two large hot tubs overlooking the mountains."

mac2476 from Canada

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"Loved the location! It was close to everything!"

Myla from United States

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"Very cool hotel right on Banff Ave, feels like more of a wood cabin then a modern hotel which is unique!"

Luke

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Amenities

Moose Hotel & Suites offers 174 air-conditioned guest rooms, with both One and Two Bedroom Suites available. The Meadow Spa & Pools includes 10 treatment rooms and private outdoor hot pools, complemented by an indoor swimming pool. Guests can also enjoy access to two rooftop hot pools featuring views of the Canadian Rocky Mountains.

Rooms

The hotel accommodates a variety of travelers with hotel rooms and one or two-bedroom suites, equipped with kitchenettes and gas fireplaces. Superior Hotel Rooms and the Corner House provide a unique stay, featuring antique furniture and contemporary conveniences. Each room includes Mountain Luxury Beds and Mountain Rain Showers, designed for comfort.

Location

Located just a one-minute walk from downtown Banff, Moose Hotel & Suites is perfectly situated for exploring local shops and restaurants. Guests receive complimentary Banff Roam bus passes for easy transit around town, including routes to popular attractions like the Banff Gondola and Lake Minnewanka. Covered parking is also available with Tesla charging stations.

Wellness

Meadow Spa provides a relaxing wellness experience, with services like massages, body treatments, and couples packages. Guests can unwind in the sauna after a soak in the hot pools. The fitness room is equipped with cardio machines and weights to accommodate workout sessions.

Dining

Dining is available at Pacini Italian Restaurant, serving gourmet Italian dishes for breakfast, lunch, and dinner. Guests can indulge in the all-you-can-eat Bread Bar menu, which offers various breads and spreads. Room service is also offered for those seeking a private dining experience.

Highlights

Location: One minute walk from downtown Banff

Rooms: 174 air-conditioned guest rooms

Dining: Pacini Italian Restaurant open for all meals

Wellness: Meadow Spa & Pools with 10 treatment rooms

Accommodations: Unique Corner House with antique and modern elements

Parking: Complimentary parking with Tesla charging stations

“The rooftop hot pools struck me as this property's definitive advantage, a luxurious perch to soak in mountain views; complemented by Italian dining at Pacini and a downtown location, the hotel is well-suited for Banff explorations. Its commitment to wellness extends to Meadow Spa, which is quite interesting to explore the treatments after a day in the Rockies. This is a place where comfort meets the call of the wild.”

Emma JohnsonEditor-in-Chief at Toresort

Location: Perfect

9.7/10Review score

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Highlights from guests

Spa & LeisureMountain Views!

The rooftop hot tubs are amazing. Relaxing in the warm water while enjoying the mountain views is a treat.

Kenji from Canada

Review on

DiningExceptional Food!

The on-site restaurant is exceptional. The food was top-notch, making every meal memorable and delicious.

Priya from India

Review on

Room FeaturesSuite Upgrade!

Upgrading to a suite with a view was worth it! The room was excellent, offering amazing views and comfort.

Ricardo from Spain

Review on

Guest ParkingParking Included!

The heated underground parking is a major plus. It's convenient and free, making travel easy.

Hans from Netherlands

Review on

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Select your room type

Moose Hotel And Suites offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior King Room

2 persons

335 sq. feet

1 King-size bed

Shower

Heating

room details

Superior Queen Room Two Queen Beds

2 persons

335 sq. feet

2 Double beds

Shower

Heating

room details

One-Bedroom King Suite

2 persons

500 sq. feet

1 King-size bed

Shower

Heating

room details

One-Bedroom Suite Two Queens

2 persons

500 sq. feet

2 Double beds

Shower

Heating

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Moose Hotel And Suites offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.0/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Key card access

Sports & Fitness

Fitness centre
Canoeing
Skiing
Hiking
Cycling
Golf course

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view

Room features

Air conditioning
Heating
Sitting area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Moose Hotel And Suites, guests can indulge in a delightful Italian dining experience at Pacini, where warm hospitality meets gourmet flavors. This family-friendly restaurant invites travelers to savor every bite amidst a modern ambiance, serving meals that cater to various dietary preferences.

Moose Hotel And Suites Banff Restaurant photo

Pacini

Italian

Ambiance

Family-friendly, modern setting brimming with a warm and friendly atmosphere, perfect for gatherings or a cozy dinner.

Key Offerings

Savor unique Italian dishes made with authentic flavors, including vegetarian and gluten-free options. Guests can enjoy hearty breakfast selections alongside comforting lunch and dinner favorites.

Reservation

Recommended during peak times to ensure a seamless dining experience.

Breakfast service from 7:30 AM to 11:00 AM on weekdays; lunch and dinner hours vary.

Moose Hotel And Suites Location

345 Banff Avenue, Banff, Canada, T1L1H8

Map view

345 Banff Avenue, Banff, Canada, T1L1H8

City landmarks

Museum

Whyte Museum of the Canadian Rockies

2600 ft

Museum

Buffalo Nations Luxton Museum

3800 ft

Landmark

Lake Minnewanka

3000 ft

Museum

Banff Park Museum National Historic Site

4300 ft

Museum

Cave and Basin National Historic Site

1.6 mi

Landmark

Banff Centre for Arts and Creativity

5100 ft

Gallery

All In The Wild Gallery

2300 ft

Gallery

About Canada

2300 ft

Landmark

Surprise Corner

3500 ft

Waterfall

Bow Falls

1.2 mi

Landmark

Walter Phillips Gallery

3900 ft

Garden

Cascade of Time Garden

3600 ft

Landmark

Fairmont Banff Springs

1.5 mi

Public Building

Parks Administration Building

3700 ft

Park

Central Park

2400 ft

Landmark

Douglas Fir Resort Waterslides & Pools

3400 ft

Landmark

Vermilion Lakes

1.6 mi

Landmark

Bow River Trail

3800 ft

Nearby

Banff Avenue

300 ft

Gallery

Canada House Art Gallery

2000 ft

Little Beehive

300 ft

Church

St. Paul's Presbyterian Church

300 ft

305 Squirrel Street Corner of Lynx & Squirrel Street

Saint Mary's Parish Banff

300 ft

317 Banff Ave

Canadian Ski Museum West

300 ft

Museum

The Historic Luxton Home Museum

300 ft

Gallery

Willock & Sax Gallery

300 ft

Johnson Lake Road

Johnson Lake

300 ft

Bourgeau Lake

300 ft

Shopping Area

Cascade Shops

300 ft

National Park

Banff National Park- Visitor Center

300 ft

Restaurants

Meatball Pizza and Pasta

200 ft

337 Banff Ave. In the Ptarmigan Inn

Ticino Swiss-Italian Restaurant

500 ft

415 Banff Ave

Farm and Fire

400 ft

333 Banff Avenue

El Toro Restaurant

900 ft

429 Banff Ave. Located at Irwinn's Mountain Inn Hotel

The Old Spaghetti Factory

1100 ft

317 Banff Ave 2nd Flr

Indian Curry House

1300 ft

225 Banff Avenue #202

Masala Authentic Indian Cuisine

1400 ft

229 Bear St.

The Fudgery

1200 ft

215 Banff Avenue

Explore Banff

Local Highlights

Whyte Museum of the Canadian Rockies

10 minutes' walk

Art, culture, and history of the Rockies showcased through exhibitions and artifacts. Offers guided tours.

Lake Minnewanka

11 minutes' walk

Stunning glacial lake popular for boat rentals, picnics, and scenic walks. Ideal for photography and relaxing.

Buffalo Nations Luxton Museum

14 minutes' walk

Insight into Indigenous cultures with exhibits and artifacts. Engaging displays for guests of all ages.

Banff Park Museum National Historic Site

16 minutes' walk

Historic museum highlighting the region's natural history. Offers unique insights into local wildlife.

Canoeing on Lake Minnewanka

11 minutes' walk

Enjoy calm waters while canoeing. Rentals available; great for family outings and picturesque views.

Hiking at Cascade Ponds

4 minutes' drive

Beautiful hiking trails amidst serene ponds. Ideal for relaxation and enjoying nature.

Skiing at Mount Norquay

5 minutes' drive

Thrilling skiing adventures for all levels. Facilities for rentals and lessons available onsite.

Yoga in the Park

5 minutes' drive

Relaxing outdoor yoga sessions near scenic views. Great for refreshing mind and body.

Farm and Fire

2 minutes' walk

Rustic atmosphere with wood-fired dishes. Known for farm-to-table ingredients and local flavors.

El Toro Restaurant

4 minutes' walk

Authentic Spanish cuisine with tapas and paella. Vibrant atmosphere suitable for families.

Ticino Swiss-Italian Restaurant

2 minutes' walk

Cozy dining with Swiss-Italian dishes. Offers specialty pizzas and gluten-free options.

The Old Spaghetti Factory

4 minutes' walk

Classic pasta dishes in a charming setting. Family-friendly with a varied kids' menu.

Banff Centre for Arts and Creativity

19 minutes' walk

Cultural hub with events ranging from concerts to art exhibitions. Unique performances throughout the year.

Paddy McGee's

5 minutes' walk

Irish pub with live music nights and a casual vibe. Great for enjoying a local beer and socializing.

The Banff Stream

14 minutes' walk

Open cinema experience with classic movies during summer nights. All ages welcomed for a unique night out.

Wild Bill's Legendary Saloon

5 minutes' walk

Energetic nightlife spot featuring live music and dance. Great for a fun evening with friends or family.

Getting around

City Centre

Banff5 min · 1400 ft

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Number of floors:

Number of rooms:

174

Former name

moose hotel & suites

Reviews and Ratings

Feedback about Moose Hotel And Suites from previous guests about their experience

Review summary

Based on recent reviews

Guests consistently praise the Moose Hotel And Suites for its attractive appearance and convenient location, just a short walk from Banff's shops and restaurants. The spacious rooms often feature cozy additions like gas fireplaces and kitchenettes, enhancing the experience. The rooftop hot tubs with mountain views are a particular highlight for many, although some guests have found the fitness center to be somewhat basic. the hotel offers a memorable Banff stay.

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Review score

Based on 1370 verified reviews

9.2/10

Perfect

93%

Recommend

Location

9.7/10

Comfort

9.3/10

Value for money

7.9/10

Free Wi-Fi

8.9/10

Pros

Convenient location

Spacious rooms

Outdoor hot tubs

Bathroom amenities

Cons

Dirty balcony

Construction noise

Heather from United Kingdom

Family with children

superior king room

3 nights in November 2025

Reviewed:January 30, 2026

7/10

adequate experience

delicious restaurantvery nice stafflimited gymbasic gym

i loved the amazing hotel! the restaurant was super clean and delicious. the staff is very nice! they are knowledgeable and efficient.

the gym was basic. if you want weights, think again, it literally has a small selection of dumbbells with one bench and no bars.

0 Helpful

Suzanne from Canada

Family with children

Superior King Room

3 nights in November 2025

Reviewed:December 20, 2025

9.0/10

Excellent stay with great amenities

great fireplacerooftop spacurrent furnishingeasy access

The hotel features a great fireplace in the reception area. The rooftop spa has two large hot tubs and a heated seating area (it's very relaxing after a hike). Rooms have current furnishings and a nice design. I had easy access to shops, with the hotel located near the shopping area.

The gym is quite basic, with a limited selection of dumbbells and a single bench.

Dining

9/10

Breakfast at the Italian restaurant, Pacini, was delicious, with reasonably priced plates. The restaurant service was very efficient, and the staff ensured quick seating even during peak hours.

Facilities

9/10

The rooftop pool area offers a relaxing experience with amazing views of the mountains and downtown. The hotel provides convenient parking (a plus when exploring nearby areas) and easy access to local transportation, which simplifies travel around town.

0 Helpful

Questions of the users

About Moose Hotel And Suites

Can I bring my golden retriever along for my stay?

12 February 2024

Certain rooms at the hotel welcome pets. When booking, please indicate that you'll be traveling with your pet to ensure a smooth arrival. An additional pet fee applies, which includes amenities like a pet bed and food and water bowls.

Are there facilities available for doing laundry myself while I stay here?

20 March 2024

Yes, laundry facilities are accessible on site. The cost is $2 for wash and $2 for drying, and both $1 and $0.25 coins are accepted.

Is it possible to get a crib for my baby during our stay?

5 April 2024

Pack and play style cribs can be arranged for infants upon request.

With a reservation for the rooftop suite, will I have direct access to the hot tubs?

15 May 2024

Yes, guests in the Rooftop One Bedroom Suite can directly access the hot tubs located on the same floor, along with change rooms and towels provided.

What time do the rooftop hot pools close in the evening?

25 June 2024

The rooftop hot pools are open daily from 6:30 AM to 11:00 PM.

Are there any mountain view rooms available for booking?

10 July 2024

To request a room with a mountain view, it's best to add a note when making your reservation. While it can't be guaranteed, the staff will do their utmost to accommodate your preference.

Are dishes provided in the kitchenette for guests?

30 August 2024

Yes, the kitchenette in the One-Bedroom Suite with Two Queens includes dishes, along with other essential kitchen items.

Is there an elevator that services all guest room levels?

18 September 2024

Absolutely, the hotel has elevators for convenient access to all guest room levels.

Do you offer breakfast as part of the stay?

26 October 2024

Breakfast is available at the on-site Pacini restaurant from 7:00 AM to 11:00 AM, but it is not included in the stay package.

How many bathrooms are included in a one-bedroom suite?

14 November 2024

The one-bedroom suites feature two bathrooms; one with a shower and another with a bathtub.

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